Frequently Asked Questions
Clear product, purchasing and service information for TRUCKEARTH customers.
Answers to common questions about fitment, product data, delivery and returns.
How do I confirm fitment?
Select the vehicle year, make, model and bed size. Product pages show recorded compatible configurations. If your exact configuration is not listed, contact support before ordering.
Are product images the exact item?
Images show the listed product and may include installed examples. Vehicle-specific hardware or proportions can vary by configuration. The title, description, selected vehicle and order details define the item purchased.
When will my order arrive?
Availability and delivery timing depend on destination and fulfillment route. The checkout and order confirmation provide the applicable information. Oversize freight may require an appointment.
How do I return a product?
Read the Returns & Refunds Policy, then contact support for authorization before shipping anything.
How can I contact TRUCKEARTH?
Email zealousyh@truckearth.com and include the product, vehicle details or order number.