Privacy Policy
Clear product, purchasing and service information for TRUCKEARTH customers.
This policy explains how TRUCKEARTH uses personal information when you browse, create an account, select a vehicle, contact support or place an order.
Information we collect
- Identity and contact details such as name, email, telephone number and billing or delivery address.
- Account, saved vehicle, fitment, cart, order, inquiry and support information.
- Technical information such as IP address, browser, device, cookies and security logs.
- Payment status and transaction references from payment providers. TRUCKEARTH does not ask you to send full payment-card details by email or chat.
How we use information
We use data to operate the store, match compatible products, process and fulfill orders, prevent fraud, answer inquiries, provide account features, meet legal obligations and improve site performance.
Who receives information
Information is shared only as needed with hosting, security, payment, delivery, dealer, warehouse, manufacturing and professional-service providers involved in the requested transaction or site operation. Cross-border processing may occur because TRUCKEARTH operates an international fulfillment network.
Retention and choices
Order and tax records are retained for applicable legal periods. Account and support information is kept only as long as needed for the purposes described above. You may request access, correction or deletion, subject to legal recordkeeping requirements.
Contact
Privacy questions and requests can be sent to zealousyh@truckearth.com. This policy may be updated when the store or legal requirements change.